Solution Zone

This year our Solution Zone will be packed full of interesting facts and demo’s, not to mention Azzurri’s experts on-hand to explain it all. Our Solution Zone will focus on five key areas including:

  • Unified Communications
  • Mobility
  • Contact centres
  • Cloud Optimised Networks
  • Document Solutions

Please scroll down to discover more about each area as well as which of our key partners will be present. Alternatively, click here to download our day brochure - packed with seminar information, speaker bio's and partner overviews, you can start to plan your day to ensure you get the most of Connect 2015.


AZZURRI SOLUTION ZONE:

UNIFIED COMMUNICATIONS:

Azzurri helps you build a communications solution around the kind of work your people do, the way they do it, and your organisation’s objectives.

We will be demonstrating how you can enable enhanced mobility, communications and collaboration to ensure your people are agile and productive, wherever they are.

Leading UC platforms in action
  • Microsoft Lync – presence, IM and telephony including mobile applications
  • Mitel feature-rich, flexible phone systems with their UC desktop and mobile applications
See how cloud deployments impact on Enterprise Mobility:
  • Unified Communications on any device, anywhere.
  • Cloud-based business communication platforms tying every communication application together.
  • To deliver greater efficiency, flexibility and capabilities.
Integration and interoperability demos:
  • Mitel and Avaya integrated with Microsoft Lync.
  • See how chat, video conferencing and other collaboration applications help your business work more effectively.
The latest in video conferencing
  • Radvision video conferencing on meeting room systems, PC, tablet and mobile devices

MOBILITY:

At this stand we will be demonstrating how you can effectively embrace the cloud into your mobile strategy and work effectively anywhere. See how you can maximise your wireless technology – 3G, 4G and Wi-Fi – including examples of businesses adopting different ways of working wirelessly, such as instant offices with 3G/4G routers. We’ll also look at new mobile form factors and assess which are best for business use and how to secure your devices and information. You can also quiz our experts about what cloud apps are right for your business, including document editing, Office365, Lync, Enterprise File Share & Sync and mor

Wireless working:
  • Find out more about key coverage and hotspot technologies including solutions for vehicles and temporary offices.
Mobile device choice:
  • Here we’ll demo a range of mobile device form factors for different user types.
  • Choose the right device for three key worker types – the outdoor worker, standard office worker and the office worker of the future.
Mobile cloud:
  • Here you can demo a range of mobile tools to secure the devices and information required by different mobile user types.
  • Mobile Device Management in action: how to manage phones, tablets and laptop replacements in a single place. Also see the Apps required by the mobile worker who goes ‘(lap) topless’.
  • Hear expert insight into what cloud apps are right for your business, including document editing, Office365, Lync, Enterprise File Share & Sync and more.

CONTACT CENTRES:

Here we’ll be showcasing a variety of contact centre capabilities, including the latest products from Azzurri and our leading vendor partners. As the market increasingly looks to integrated multi-channel platforms to manage omni-channel customer engagement, here we’ll be demonstrating contact centre solutions on both Avaya and Mitel platforms.

Callmedia Expert Contact
  • See the latest enhancements including integrated scripting with Infinity, an updated user interface and transaction histories to help agents understand the customer journey across multiple channels. Available on Mitel, Cisco and Avaya.
Avaya Elite:
  • Elite multi-channel demo – discover Avaya’s own multi-channel capability and functionality with Elite Multi Channel.
  • Contact Centre Assistance Suite (CCAS) integrating Avaya’s Elite with the advanced functionality of Eptica’s Knowlegde Base multi-channel solution
Mitel MiContact:
  • Mitel’s own solution for both on premise and cloud based multi-channel platform.
Mobile Applications:
  • We will be showing a mobile application, Azzurri Engage , that has been developed by Azzurri to enhance customer engagement with the contact centre.

CLOUD OPTIMISED NETWORKS:

Our Cloud Optimised Network is the core of Azzurri’s communications infrastructure. Today we’ll be highlighting our communications monitoring, management and IT automation services that operate across our network and the applications that run on it.

Speak to our experts at this stand to understand how to get the best from your converged networks and UC investments.

Live product demonstrations:
  • See how Azzurri CSM delivers automated operational management, business analysis and problem solving services toward complex UC estates
  • Watch demonstrations showing how Azzurri’s advanced monitoring and management services are put to good effect on complex networks
Managed services and management tools:
  • See how Azzurri ITEM helps control costs and manage cost apportionment
  • Understand how Azzurri Managed Services can improve your operational efficiency and effectiveness
  • Inbound telephony: Are your inbound call being handled efficiently, could cloud based services help you?

DOCUMENT SOLUTIONS
In keeping with Azzurri's four focus product areas, we will be showing the different elements that go into making an Azzurri Managed Document Soltions (MDS) including Electronic Document Management (EDM) and Managed Print Solutions.

Azzurri provide document centric solutions and services that address peoples complete document lifecycle challenges. We connect people with secure, managed, productive and efficient solutions for capturing, processing, managing, retrieving and outputting their hard and soft copy documents in the office, at home, on the move and in the cloud.

PARTNER SOLUTION ZONE:
Please click here to download the day brochure. This gives you the opportunity to find out what our key partners do, what they will be exhibiting and how you can make the most of your time at Connect.

 

Connect 2015 is sponsored by: